SUCCESSFUL LEADERS SEE THE OPPORTUNITIES IN EVERY DIFFICULTY
rather than the difficulty in every opportunity
- Performance Programmes
- Leadership & Management
- High Performing Teams
- Sales and Service
- Other Programmes Available
Performance Programmes
Improving or sustaining high performance is important for individuals, teams and organisation and we believe that our Performance Programmes are the foundation to achieving this with you.
By raising awareness of what makes us tick, and why we do the things we do, it is possible to plan changes and create different results. These programmes look at different aspects of human behaviour, address weaknesses and develop strengths. They are the springboard to releasing more of your potential, building stronger relationships and encouraging effective teamwork.
If you are interested in improving or sustaining the performance of your team, business or as an individual, please feel free to contact us to discuss your requirements.
Leadership & Management
We’ve all heard about poor managers and weak leaders being the downfall of organisations. Top performing teams suddenly spiraling downwards when a new manager takes over or, on the other hand, a poor performing team suddenly getting things together to succeed and grow. How we manage and lead people is vital to the success of every organisation. Our Leadership Programmes cover the basics to good management through to Strategic Leadership at the highest level. By improving relationships, motivation and performance, a positive culture is nurtured.
If you are interested in developing a Leadership programme then please feel free to give us a call to discuss your requirements.
High Performing Teams
In every industry we have people with strengths and weaknesses that, if properly put together, compliment each other. In sport you can have a team of highly skilled and motivated people that just don’t get results.
There are huge benefits from teams that work effectively and enjoyably together. Characteristics of healthy high performing teams are those with clear goals, distinct and clear roles, good relationships with each other, good relationships with other teams and agreed processes to follow.
Usually organisations find it especially valuable to invest in developing a healthy team dynamic when a new team is ‘forming’ whether it’s a leadership team, project team or a group of high performing people. This enables the new team to immediately become effective, which is critical when time together can be both rare, difficult to arrange and possibly expensive to organise.
Additionally, it is common for teams that have been together for a while to become stuck in a certain pattern, often generating dysfunction that spreads to other parts of the organisation in a way that becomes draining for others and costly to the organisation as a whole.
We have many years’ experience supporting teams, both in their start-up phase and later in their development as they aspire to become high performing. We have developed techniques that address ‘stuck’ or ‘difficult’ issues within teams that lead them towards high performance. We get to the heart of the challenges and focus on business objectives and relationship development to maximise results.
For more information on how we can support you, please feel free to contact us to discuss your objectives.
Sales and Service
We recognise that people in sales and service drive profit for organisations, if they interact successfully with their customers. As sales become more complex and competitive, the requirement for a more ’rounded’ sales person is a Sales Directors new challenge. Building relationships, challenging customers and delivering collaborative solutions makes the process more complex than just selling a product. This means sales teams need more skills to deal with the new challenges ahead. Delivering customer service excellence and positioning your product effectively makes the customer’s experience a positive one, which results in repeat business.With over 50 years of, collective experience, we partner with you to design a programme that will achieve your objectives. In our delivery we combine classroom theory, simulations and support to deliver the results you are looking for, back in the workplace.
Our sessions are dynamic with direct links from theory to the ‘real world’. This is followed by the opportunity to practise in a safe learning environment, which means participants leave with the motivation to use new techniques immediately.
If you are looking to increase sales, improve customer service and gain bigger commitments from your clients then contact us to discuss how we can support you.
Other Programmes Available
Potential Plus delivers “Off the Shelf” topics that are applicable for most industries. We will bespoke them to suit the specific requirements and objectives, of our clients, and use industry specific language that makes the information relevant.
Below are some of the topics we cover, if you have a requirement, that you would like to discuss, please feel free to contact us to arrange a meeting.
Our daily rate is £1850 per day per consultant plus VAT and expenses