Performance Coaching

Introduction

“Unlocking a person’s potential to maximise their own performance” is how we define coaching. It’s what every manager strives to do and get – improved performance through others. If done correctly, coaching can, not only improve individual and team performance, it can change a culture to be more positive and energised. This programme explores the theory behind coaching and gives delegates the opportunity to practise their skills in a safe environment.

Aims

To discuss coaching as a form of communication and apply the practical skills to become a, top class, business-coach. This programme is designed to build delegate confidence in using coaching as a default communication style to improve their management capabilities.

Benefits – to the individual

Individuals will leave this programme with a deeper understanding of why coaching others makes a difference to how they get results. Depending on the current level delegates will:

• Get a refresher or a new learning experience;
• Understand the tools and techniques to get more from themselves and others;
• Raise awareness of current communication styles and when to change styles;
• Recognise the time to push back and challenge others;
• Appreciate when and how to coach.

Benefits – to the organisation

Organisations that have a coaching culture get more from their staff in the long run. Coaching encourages:

• Staff to take more responsibility for taking action;
• Managers to hold others accountable to do what they say they are going to do;
• A more positive relationship between staff and managers;
• A solution focussed workforce.

Which will lead to:

• Improved communication;
• Better time management;
• Reduction in attrition rates;
• Clear succession planning using organic growth;